MT Troubleshooting form

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Please have an MT fill this form out when they are experiencing issues that may be computer related.

Review the sheet prior to sending to Scribe Support to make sure it fits the issue

 

Transcriptionist Name


State Where You Live


Date and Time of Day of the Problem (Include your Time Zone)


Operating System


Internet Service Provider


Your IP address -- go to www.whatsmyip.org to find out if you don't know

 

What problem are you experiencing -- be specific


What EXACT Button or Screen Are you having difficulty with?


How many seconds is it taking to load the screen if this is the problem?


Other pertinent information not listed above: