Uploading from DS300

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Problem:

 

I am having problems uploading from DS 300, 2300, 3000 or 3300.

 

Probable Cause:

 

If you are having problems with the Olympus handheld software, it is important to apply all of the patches suggested by the manufacturer.

 

Solution:

 

Use the attached web link to take you to the support site for Olympus, and download the patches that correspond to your version of the software.

 

1.        http://www.kec-dfw.com/web/support/Olympus_support.htm

 

 

Resolution:

 

You should now be able to upload files using the Olympus Handheld software.

 

11/11/2009